Customer Care

Welcome to the Customer Care course!

This course is designed to equip you with the essential skills for providing outstanding service in a public library setting. You will learn about effective communication, handling difficult situations, and contributing to a positive and professional library environment.

Help, my colleague slipped on a banana peel!

Basic First Aid and procedures if you or your colleague has a minor injury at work

How-To-Guides

Internships / WIL Training

Library Induction

Library Orientation

Research Skills

Staff Empowerment

Workshop Demonstration Course

This course is a hands-on environment for the Moodle training workshop. Please feel free to explore, click on activities, and use this space to practice.